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Retention: enquiries without contract up to 12 months; contract/accounting records typically 10 years (Portugal).
Processing: We process your details to handle your enquiry and for pre-contractual steps (Art. 6(1)(b) GDPR). Recipients: no third-party sharing; delivery via server email. Your rights: access/erasure/objection etc. see the privacy policy.
Reply usually within 24 hours (business days).